Frequently Asked Questions

We cover Gloucester, Cheltenham, the Forest of Dean, the Cotswolds and Stroud. For installs and bigger work we also travel to Bristol, Worcester and Swindon. If you are unsure, call 07598 071067 and we will confirm.

PropertyHeat has been trading since 2025, and Jay Turner has nearly 10 years of experience in the trade, from small plumbing jobs and domestic heating to large installations and commercial projects.

We work Monday to Friday, 08:30 to 18:00, Saturday 09:00 to 13:00 and Sunday 09:00 to 12:00. We do not run an out-of-hours call-out service.

Yes. PropertyHeat is Gas Safe registered (registration number 971245) and Constructionline Gold accredited, and we are insured for public liability up to £5 million.

Yes. All labour comes with a 12-month workmanship guarantee covering defects due to poor workmanship. Materials are covered by the manufacturer's warranty where applicable.

Final payment is due on completion of the agreed work, by bank transfer. On larger jobs, a deposit for material costs may be required before work begins. Quotes are valid for 14 days from the date of issue.

The cost of a new boiler installation depends on the type of boiler required, the property's existing heating system and the complexity of the installation. PropertyHeat provides tailored quotations for your property, with options to suit different budgets. As a guide, installs typically cost £1,800 to £4,000.

We install boilers across Gloucester, Cheltenham, the Forest of Dean, the Cotswolds and Stroud, and we travel to Bristol, Worcester and Swindon for installs and bigger work.

All our labour comes with a 12-month workmanship guarantee. The boiler itself is covered by the manufacturer's warranty where applicable, and we will confirm the details on your quote.

Pricing includes labour, materials and VAT where applicable, unless stated otherwise. Your quotation sets out the work, and it is valid for 14 days from the date of issue.

On larger jobs, a deposit for material costs may be required to secure your booking. Final payment is due on completion of the agreed work.

Yes. Underfloor heating can be installed in existing properties, renovations and extensions. The most suitable system depends on the existing floor construction, available floor height, insulation and the type of floor finish.

As a guide, underfloor heating typically costs £1,500 to £10,000. The price depends on the size of the area, the floor construction and the type of system, so we quote each job individually.

Yes, extensions are a good fit because the floor is being built anyway. Talk to us early, ideally before the floor goes down, so the heating can be planned in from the start.

Yes. The type of finish you want affects which system is most suitable, so let us know what you are planning when you ask for a quote.

We cover Gloucester, Cheltenham, the Forest of Dean, the Cotswolds and Stroud, and we travel to Bristol, Worcester and Swindon for bigger work.

An unvented cylinder can provide strong hot water flow to multiple outlets, depending on the incoming mains water supply. It can also free up loft space by removing the need for a cold water storage tank and provide a modern alternative to traditional gravity-fed hot water systems.

As a guide, an unvented cylinder installation typically costs £1,000 to £3,000, depending on the cylinder size and the pipework involved. We will give you a clear quote before any work starts.

It depends on your incoming mains water supply, because the cylinder relies on it for flow. We check this first and give you an honest answer before you commit.

Yes. An unvented cylinder does not need a cold water storage tank, so a loft tank may no longer be needed, freeing up that space.

All our labour has a 12-month workmanship guarantee, and the cylinder is covered by the manufacturer's warranty where applicable.

Yes. We are keen to work with main contractors, mechanical contractors, developers and construction companies requiring reliable plumbing and heating support on commercial projects.

Yes. PropertyHeat is Constructionline Gold accredited, and we can share details when you are bringing us onto a project.

Commercial pipefitting starts from £1,000 and is priced on the scope of the project. Send over the drawings, programme and scope and we will come back with a clear price.

We are insured for public liability up to £5 million.

We cover Gloucestershire, plus Bristol, Worcester and Swindon for bigger work.

Common signs include radiators that are cold at the bottom, radiators that need frequent bleeding, discoloured water, noisy boilers or pipes, some rooms staying colder than others and a system that takes a long time to warm up.

As a guide, a powerflush typically costs £400 to £1,500, depending on the size and condition of the system. We will give you a clear quote before starting.

Not always. Cold spots and noises can have other causes, so we look at the system and the symptoms first and tell you honestly if a powerflush is not the right answer.

It is worth asking, because a new boiler will be running on the water already in your system. We will look at the condition of your system when we quote for the install.

We cover Gloucester, Cheltenham, the Forest of Dean, the Cotswolds and Stroud. Call 07598 071067 if you are unsure.

Regular boiler servicing can help identify potential faults, maintain safe operation, support efficient performance and reduce the risk of unexpected breakdowns. It can also help extend the working life of the boiler.

A boiler service from PropertyHeat costs £80 plus VAT.

Once a year is the usual advice. We leave a sticker on the boiler with the date of your service and when the next one is due.

We explain what we have found and what your options are, and any further work is discussed and agreed with you before it is carried out.

Yes. We work Saturdays from 09:00 to 13:00, so a Saturday appointment is possible depending on availability.

Yes. We can assess and repair a range of common plumbing problems, including leaking pipes, dripping taps, faulty toilets, damaged valves, blocked or poorly flowing systems and other domestic plumbing issues.

As a guide, general plumbing jobs typically cost £100 to £1,000, depending on the work involved. We will tell you the cost before starting.

Yes, photos are welcome. Send them over WhatsApp on 07598 071067 to help us understand the job.

Yes. Small jobs like dripping taps, valves, outside taps and toilet repairs are all part of what we do, and they get the same care as bigger work.

No. We work Monday to Friday, 08:30 to 18:00, Saturday 09:00 to 13:00 and Sunday 09:00 to 12:00, and we do not run an out-of-hours call-out service.

We can investigate accessible boiler and heating system leaks. If the leak is coming from an internal boiler component, the repair may require replacement parts. Turn off the boiler and water supply where appropriate, and contact us promptly.

As a guide, boiler repairs typically cost £100 to £1,000, depending on the fault and the parts needed. We explain the cost before going ahead.

It depends on the fault, the parts and the age of the boiler. We give you an honest view of whether a repair or a replacement is the better use of your money.

Leave the boiler alone, open windows if you can, and call the National Gas Emergency Service on 0800 111 999 straight away.

No. We work Monday to Friday, 08:30 to 18:00, Saturday 09:00 to 13:00 and Sunday 09:00 to 12:00, and we do not run an out-of-hours call-out service.